Digest - Monday the 15th of July 2019

Welcome to the latest edition of NAS News.

In this edition we update you on various new products, recent customer training sessions, provide some tech tips from our IT Manager and provide links to numerous industry and technology articles.

Thank you for taking the time to read the digest and for your continued custom.

Best regards,

John Kimbell

Product News

Altech UEC VAST Multi-Channel PVR Product Release

The DHR4901 VAST PVR is an ultra-high definition 4k, MPEG-4 and MPEG-2 Digital Media Gateway, allowing for a totally new level of entertainment. Equipped with 20 tuners, the DHR 4901 allows the user to seamlessly and concurrently watch and record, multiple programs.

Key features include:

  • Irdeto Security and Smart Card,
  • DVB-S/S2 with 10 x simultaneous recordings possible,
  • DVB-T/T2 with 4 x simulataneous recordings possible,
  • 2TB internal Hard Disk Drive, 1TB partitioned for EPL and ITB for subscriber use,
  • HDMI connectivity with HDMI cable included,
  • RF4CE and Infra-red remote control support,*
  • External switch-mode Power Supply (240v AC to 12v DC / 12v DC operation),
  • Approved for VAST Reception,
  • Capable of supporting Optus Sport / EPL by means of Optus subscription.

The DHR4901 product flyer can be accessed by clicking here.

Product News

Emme Esse DOMINO programmable filter/amplifier

The Domino is an easy to use programmable filter amplifier and converter for terrestrial signals. The module optimises terrestrial VHF/UHF and FM signals from one to five antennas.  Performs well as a ‘single channel amplifer and as ‘channel converter/processor’. Seamless channel conversion to and from UHF and VHF bands where other processors fail.

In fact it has 25x completely programmable agile processors which can be "dual adjacent channels".  In any case, in Australia, it's only really relevant to know that it can handle 25x 'fully independent' inputs.

You can push all 25 channels through one input, or select from different inputs, so that already makes it a fabulous programmable filter and worth the asking price.

It's also got automatic gain control (AGC) that makes sure every input gets the right amount of pre-gain to balance with every other channel.

The Domino has a slope control that means you can adjust for different cable plant lengths to get perfect balance at the furthest wall-plate.

It does, FM, DAB, VHF and UHF.  And it has a selectable LTE filter for 694MHz.  It has a maximum output of 120dBuV (That's 1 whole WATT!! -- But allow to 'de-rate' when you have a channel 'load', just like any other amplifier, and lets call it 110dB for 5 muxes)

It is a true "channel processor".  Every single channel can be shifted to any other frequency, even across bands (UHF<-->VHF).

Note that it's not a "regenerator", so it doesn't improve signal quality, but it does a pretty good job at conserving signal quality.

You'd think all that power makes it way too complex, right?  NO, WRONG.  It is so easy to program, and you can save your completed 'program' onto a USB stick and load it up to save yourself two minutes next time.

The Domino product flyer can be accessed by clicking here.

Product News

WiFi PoE Bridge with DIP switch programing Product Release

Introducing a new series of WiFi radio (5GHz) links that require no computer to get going. Simply set DIP switches and install them where they have line of sight. LEDs on the radio indicate the link power and quality. Just supply PoE and data via and injector, or power directly from a PoE switch or NVR.  If you need to power remote cameras or radios, power up to 4 cameras/radios with POEOD548 or 8 cameras/radios with POEOD948 outdoor PoE switches.

Want to know more?  Please download our product flyer by clicking here.

Customer Training

Kramer Control Certification Training Successful in Brisbane and Newcastle

The NAS Australia team was delighted to partner with Kramer Australia to provide free Certified Kramer Control training in both Brisbane and Newcastle recently.

Both events were fully subscribed with 30 attendees trained and certified.

Should you wish to join the Kramer Control certified community and start piloting the most powerful, cutting-edge and easy-to-use control platform on the market, please contact your NAS Australia sales rep or local branch.

 

 

Tech Tip From Our IT Manager

How to find unknown static IP addresses

I've had a few queries from staff and customers about finding unknown static IP addresses for devices on-site that they've been asked to look at.

Sometimes there's a manual that describes a static factory default IP address, and sometimes an IP has been assigned by DHCP and you need to scan to find it (using an IP scanner like Fing or Angry IP). However in some cases, someone else set up the device and set a fixed IP address that is now different to the current network range (eg: they replaced their router and it changed the network range from 10.0.0.138 to 192.168.0.1 and your target device is on a static IP of 10.0.0.200). 

Recently a NAS customer (having walked into a strange network they didn't necessarily install) could not find the IP address of a device and it is no longer the factory default address.  They might have the option to factory reset the device and then set it up from scratch again, but this might lose configuration they have no knowledge of.

Below is a technique to discover unknown IP addresses of devices in the same network as you even if your IP address on your device is different to the IP address on the target device.  There are two options, with different software, one a little more intimidating than the other.

General method: 

  1. The general method is to have some software watching the network interface of your PC that is plugged into the same network as the target device. 
  2. You then power cycle the target device and are looking for the ARP packet that device should broadcast (if it is standards compliant) on bootup. 
  3. That ARP packet will have a MAC address and IP pairing which represents the static IP on that device
  4. You then change your PC to be in the same network range as the target device in order to access it.

Option 1 (easy): Install WinPCAP and BinaryPlant ARP monitor.

  1. Download ARP monitor from:  http://www.binaryplant.com/arp-monitor/
  2. Install WinPCAP library from above web page link (or if you have already installed wireshark previously skip this step as you already have it).
  3. Launch ARP monitor on the network with the device you are trying to discover.
  4. Power cycle the device and look for the ARP broadcast from the device on bootup.  That should contain the static IP address.
  5. Change your IP into the same range to access target device.

Option 2 (a little harder):  Install wireshark.org packet capture software.

Wireshark is the industry standard packet capture and protocol ananlysis tool.  It lets you 'see' everything transmitted on the wire as binary and to pull that apart into the layers and protocols and fields within those protocols to get very deep on networking behaviour.  It can be an intimidating program for newcomers but using it for ARP discovery is not too hard.

  1. Download wireshark from https://www.wireshark.org/
  2. Install wireshark (winpcap is installed as part of wireshark).
  3. Launch wireshark.
  4. Start a capture on the interface that connects to the target device network.
  5. In the "display filter" field at the top of the interface below the menu buttons type in the word "arp" without quotes.  Press enter
  6. Wireshark will only show you arp packets now instead of all network traffic your PC sees.
  7. Power cycle the device and look for the ARP broadcast from the device on bootup.  That should contain the static IP address.
  8. Change your IP into the same range to access target device.

This is not an infallible technique.  Some devices are not ethernet standards compliant and do not broadcast a gratuitous ARP on start-up.  However these are rare (some FPGA based modulators running their own IP stack) and for most products this works.

I'd personally reccommend the wireshark method as having that tool on a customer laptop opens up a lot of possible troubleshooting scenarios.

New Sanus S4 Full Motion Bracket Range

We are very excited about the new range of sanus S4 full motion brackets.  The S4 range is for ultra slim TVs both large and small. Sanus designers have focused on four elements: Style, stability, slimness and simplicity.

Sansus has worked with custom installers to create a three-strong range of brackets which cover all TV sizes, from basic 19-inch models to 90-inch giants. An ultra-strong solid steel frame provides maximum support for the TV, and has been UL listed for peace of mind. Its steel frame is incorporated into brushed decorative covers, which conceal the wall plate. All mounting hardware and drilling templates are included with the mount.

One key characteristic of Sanus wall mounts is there simplicity of installation. Technologies such as Virtual Axis allow fingertip tilt of the brackets, while FluidMotion provides seamless movement of the TV. Once positioned, a Steady Set function holds the TV in the perfect position, eliminating drift and unwanted movement. For added convenience, the mounts may be tilted through 15 degrees and can swivel left and right between 57 degrees and 90 degrees depending on the size of mount and TV selected.

I'm sure you would like to know more.  Take a few minutes to hear Rex from Sanus Australia introduce the range.  The video can be accessed by clicking here.

Surge Protection & Power Filtration Videos

Thor Training Videos

Want to know more about Surge Protection & Power Filtration?  The following Thor training videos are highly recommended:

How to pick a good surge protector: Please click here

What is the difference between a Spike and a Surge:  Please click here

How power works on the grid: Please click here

Power Filtration Explained: Please click here

NAS proudly stocks a comprehensive range of Thor power filtration and surge protection products.

News Articles

FTA/PAY TV

Aussie TV viewers still footing the bill for mobile interference

"While 5G is getting all the attention lately, you can expect to hear more about how the push to extend Australia's 4G networks can wreak havoc on digital television reception.

But what you should not expect is anyone to accept responsibility for your primetime viewing woes.

Earlier this year, Melbourne's Frank Holgye found his evening viewing disrupted by severe pixelation, despite upgrading his antenna six months earlier to improve his digital television reception.

Holgye's antenna installer returned to discover the cause of the interference was 4G signals from a tower located directly between Holgye's Oakleigh home and the Dandenong transmission towers.

Holgye's detective work established that Vodafone is transmitting 4G signals from the mobile tower but the telco denied his reimbursement claim for the cost of fixing his television reception."  The complete article can be accessed here.

_____________________________________________________________________________________________________________________________________________

We've launched a free-to-air movie channel: SBS World Movies

"SBS is bringing international cinema to all Australians with the launch of SBS World Movies free-to-air and in HD." 

"The dedicated 24-hour channel, which launched 10 am Monday July 1, will feature a diverse range of movies reaching all corners of the globe, building on SBS’s long legacy as the home of distinctive and multilingual films."

"SBS has a long and proud history in distinctive films including the well-known Friday night movies of the '80s, the World Movies channel previously only available via subscription services for almost 25 years, and more recently, our extensive selection on SBS On Demand, where our catalogue will be boosted by the movies we acquire for this new channel. SBS World Movies free-to-air is an exciting next step in the evolution of our film offering." The complete articloe can be accessed here.

_____________________________________________________________________________________________________________________________________________

Netflix under threat from rival TV giants

"It’s difficult to imagine that Friends, a show that ended 15 years ago, could be of any real importance to a modern streaming giant like Netflix."

"In fact the sitcom, which features a bunch of 20-somethings living together in a time before streaming was even invented, is US Netflix’s second-most watched show."

"Today, Netflix announced that it’s poised to lose its rights to broadcast the series to its original parent company, Warner, which plans to launch its own streaming service, HBO Max in the first quarter of 2020."

"The blow follows another announcement in June that Netflix’s number one series, the US version of The Office, is also being snatched back by its creators, NBCUniversal, to be broadcast exclusively in the US on its own yet-to-be-launched streaming service."

"Old media, analysts are noting with no small amount of surprise, is suddenly bringing the fight to Netflix, and it looks like Netflix could be the one that gets knocked out, or at least very knocked around." The complete artice can be accessed here.

_____________________________________________________________________________________________________________________________________________

Netflix Has 175 Days Left To Pull Off A Miracle... Or It's All Over

"Last year, half of Americans aged 22 to 45 watched zero hours of cable TV. And almost 35 million households have quit cable in the past decade.

All these people are moving to streaming services like Netflix (NFLX). Today, more than half of American households subscribe to a streaming service.

The media calls this “cord cutting.”

This trend is far more disruptive than most people understand. The downfall of cable is releasing billions in stock market wealth.

Combined, America’s five biggest cable companies are worth over $750 billion. And most investors assume Netflix will claim the bulk of profits that cable leaves behind.

So far, they’ve been right. Have you seen Netflix’s stock price? Holy cow. It has rocketed 8,300% since 2009, leaving even Amazon in the dust:

But don’t let its past success fool you.

Because Netflix is not the future of TV. Let me say that one more time… Netflix is not the future of TV.

The Only Thing That Matters

Netflix changed how we watch TV, but it didn’t really change what we watch…

Netflix has achieved its incredible growth by taking distribution away from cable companies. Instead of watching The Office on cable, people now watch The Office on Netflix.

This edge isn’t sustainable.

In a world where you can watch practically anything whenever you want, dominance in distribution is very fragile.

Because the internet has opened up a whole world of choice, featuring great exclusive content is now far more important than anything else.

For example, about 20 million people tuned in to watch the first episode of the latest season of hit show Game of Thrones.

It was one of the most-watched non-sporting events in TV history.

Netflix management knows content is king. The company spent $12 billion developing original shows last year. It released 88% more original programming in 2018 than it did the previous year.

And spending on original shows and movies is expected to hit $15 billion this year.

It now invests more in content than any other American TV network.

To fund its new shows, Netflix is borrowing huge sums of debt. It currently owes creditors $10.4 billion, which is 59% more than it owed this time last year.

The problem is that no matter how much Netflix spends, it has no chance to catch up with its biggest rival…
Disney Enters the Race

The Walt Disney Company (DIS) is one of America’s most iconic companies.

Walt Disney created Mickey Mouse way back in 1928. Over the following eight decades the company built an empire.

Over 160 million people visited its theme parks last year. And it’s among the world’s largest media companies.

But over the past decade a core part of its business has been disrupted.

More than a third of Disney’s revenue comes from its cable business. As you may know, Disney owns leading sports network ESPN and ABC News.

It makes money delivering this content to millions of Americans through cable providers like AT&T. As you can imagine, cord cutting has hit this business hard.

Disney’s cable business has stagnated over the past seven years. But in about 175 days, Disney is set to launch its own streaming service called Disney+.

It’s going to charge $6.99/month—around $6 cheaper than Netflix.

And it’s pulling all its content off of Netflix.

This is a big deal."  want to read more?  The complete article can be accessed here.

_____________________________________________________________________________________________________________________________________________

'Dead in the water': Foxtel austerity drive signals end of sports rights boom

"All of Australia’s sporting codes - including the AFL and NRL - could be impacted as pay TV provider Foxtel reins in spending on "non-marquee" sports, in a sign the era of record rights deals may be ending.

Foxtel spends $800 million on sports rights each year and media analysts say moves to pull back spending by the pay TV giant could affect the entire sporting landscape.
AFL and NRL could be affected by Foxtel's cost-cutting measures.

“There is no question now that Foxtel is putting away its cheque book and Foxtel has been the driver of this market,” said media analyst Steve Allen." The complete article can be accessed here.

_____________________________________________________________________________________________________________________________________________

Security

'A break-in every hour': How many intruders are in your area?

Residents of Brisbane’s southside are most at risk of having their homes and businesses broken into, according to 10 years' worth of Queensland Police Service data.

Brisbane Times has compiled police data from the past 10 years to discover which areas have the highest rates of break-ins across the city.

Last year there were 11,077 break-ins across Brisbane, more than one every hour on average, with more than half of those taking place south of the river.

Want to know more about where the break in hot spots are?  The complete article can be accessed here.

_____________________________________________________________________________________________________________________________________________

Former burglars say barking dogs and CCTV are best deterrent

"Burglars are most likely to be put off breaking into homes by CCTV cameras and barking dogs, according to a panel of former criminals.

Nearly half of the 12 former burglars consulted by Co-op Insurance said most thieves were opportunists wandering the streets who would avoid difficult break-ins that were likely to attract attention.

The most effective deterrents for home burglaries and car theft were CCTV cameras, the panel said.

They also named loud barking dogs, strong heavy doors, a TV being switched on and locked UPVC windows as the next most likely to put them off breaking into a home."  The complete article can be accessed here.

_____________________________________________________________________________________________________________________________________________

Tech

Humans need not apply

Want to know more about AI?  This video is a great place to start..........click here.

_____________________________________________________________________________________________________________________________________________

Artificial Intelligence Is Getting Dangerously Good at Emulating Human Behaviors

"When artificial intelligence systems start getting creative, they can create great things – and scary ones. Take, for instance, an AI program that let web users compose music along with a virtual Johann Sebastian Bach by entering notes into a program that generates Bach-like harmonies to match them.

Run by Google, the app drew great praise for being groundbreaking and fun to play with. It also attracted criticism, and raised concerns about AI's dangers.

My study of how emerging technologies affect people's lives has taught me that the problems go beyond the admittedly large concern about whether algorithms can really create music or art in general.

Some complaints seemed small, but really weren't, like observations that Google's AI was breaking basic rules of music composition.

In fact, efforts to have computers mimic the behavior of actual people can be confusing and potentially harmful." The complete article can be accessed here.

_____________________________________________________________________________________________________________________________________________

Why the death of a legacy voice network is good for businesses

"From 30 September 2019, telecommunications providers will start ripping out the backbone of Australia’s traditional voice services network.

That might sound a bit dramatic, but the retirement of the ISDN is a big deal – and frankly, with its potential impact on commercial connectivity, it’s weird that more people aren’t talking about it.
Wait, what’s happening?

The ISDN, or Integrated Services Digital Network, runs over the copper infrastructure that supports our traditional phone lines. It’s what has powered Australian businesses for decades, but as we continue to rollover to the NBN and the existing technology is replaced and upgraded, it’s ready for retirement.

Your guide to the ISDN shutdown – what you need to know.

The shutdown process began in 2018, when Telstra stopped selling ISDN2, ISDN2 Enhanced, ISDN10/20/30, DDS Fastway, and Frame Relay products. (ISDN revenue, which peaked in 2008 at $978 million, halved to $467 million last year.) The next phase starts at the end of September, when they will start progressively shutting down and disconnecting ISDN products in use until, by 2022, the entire network has been decommissioned.  

This is big news for small businesses because it means your existing voice service’s days are numbered – and if you’re caught unawares and unprepared you may be left scrambling to get your phones connected again.

Now is a good time to research how modern voice technology could offer innovative opportunities for your business and to establish a transition plan."  Want to know more?  Please click here.

_____________________________________________________________________________________________________________________________________________