Digest - Thursday the 21st of November 2019

Welcome to the last edition of NAS News for 2019.

In this edition we will report on a new game changing CCTV range that is now stocked by NAS, update you on some exciting new products, Altech UEC warranty extension, Newcastle warehouse relocation and XMAS closure plans. As usual, we will also provide links to numerous industry and technology articles.

On behalf of the NAS Australia Team, I would like to thank our wonderful customer base for your support and custom throughout 2019 and wish you all a safe and restful XMAS break. We look forward to serving you for the remainder of 2019 and throughout 2020.

Best regards,

John Kimbell

Product News

Tiandy Technologies Launch their IP Surveillance range in Australia

Tiandy Technologies, in partnership with NAS Australia launched its Surveillance IP camera range in Brisbane on the evening of Friday the 8th of November. With a number of leading Queensland security professionals in attendance, it made for a fantastic event.

With 25 years of experience in the surveillance industry, TIANDY TECHNOLOGIES has built a solid reputation as a vendor of highest quality products with proven reliability.  TIANDY is currently ranked number 9 globally in the 'A&S Security top 50' rankings.

With food & drink on offer, accompanied by live music, the event started with time to network and catch up with many familiar faces. With both NAS and Tiandy Staff available to answer any questions the event was a great success. There were four different camera series on live display, Lite, Pro, Ultra & AI. The main attractions of the evening were the Super Starlight and Analytic triggered Audible/Visual early warning Technologies. The TCH3169M looking across the Story Bridge, over the Brisbane River and into the City was IP surveillance at its finest. This monster of a PTZ took three channels on the NVR, two 4K 180 degree panoramic views and one 1080P 44 x Optical Zoom PTZ image, all in Super Starlight and operating in colour at a very impressive 0.0008lux. This camera offered the full analytic package, along with true WDR at 140dB. I think it was fair to say its night vision range was pretty good too, working at up to 0.8 of a Kilometre. This is a camera you would expect to see at sports stadiums, airports, shopping centres and other high profile applications.

Tiandy's Super Starlight technology is available in both the Lite and Ultra series so even the residential surveillance systems can now utilise the full colour at night offering. Some of the Ultra models bypassed this performance and could operate in full colour at 0.0004lux. Like most of the markets highest performing night fighting cameras, Tiandy's Super Starlight cameras also operates at 2MP, whereas the standard starlight range operates in colour at an impressive 0.005lux and are available in 4,5 & 8MP models. The full Tiandy range of cameras are available from the NAS Australia Branches in Cairns, Sunshine Coast, Brisbane & Newcastle. Stock is also available at trade counters in Townsville from Powerhouse Distribution, Melbourne through National Security & Surveillance and in Perth through Sciteq. With product soon to be available at trade counters in Adelaide, Canberra and Sydney, it seems 2020 will see Tiandy pretty much have the whole of Australia covered.

If you would like to know more about the products contact NAS Australia on 07 3015 8700 or email us at sales@nasaustralia.com.au

Newcastle Branch News

Newcastle Branch Relocation

Due to continued growth, the NAS Newcastle Team are excited to announce that we will be moving from our current Mayfield location to a new larger warehouse in Wickham.

We will be operating out of the new warehouse (Unit 1, 8-10 Albert Street Wickham, entrance via Railway St) from 7.30am on Monday the 6th of January 2020.  Our contact phone numbers will remain the same.

The new location will provide improved customer parking and will enable us to hold more stock.  We purposely chose a warehouse close to Mayfield to ensure that we remain conveniently located for as many of our valued customers as possible.

The NAS Newcastle Team would like to take this opportunity to thank you for your continued support and custom.  It means a great deal to us.

Best regards,

Paul, Matt and Tom

NAS Australia Operational News

XMAS Closure Times

The team at NAS Australia would like to take this opportunity to thank you for your support and custom throughout 2019 and wish you and yours a safe and restful XMAS break.

All NAS Branches (Cairns, Warana, Brisbane & Newcastle) will close at 4:30pm on Friday the 20th of December 2019 and will re-open on Monday the 6th of January 2020.

Please be advised that skeleton staff will operate in all locations (with the exception of Newcastle*) on the 23rd and 24th of December 2019 as well as the 2nd and 3rd of January 2020. This reduced staffing could lead to some service delays.

*Please note that we will be relocating our Newcastle Branch over the break and will not have Skeleton Staff working in Newcastle.  The Newcastle Team will be operating from our new Wickham location from the 6th of January 2020.


NAS Australia Operational News

New Warehouse Management System Implemented

We are excited to announce that our new warehouse management system (WMS) has been successfully implemented.  Having first implemented a WMS seven years ago, we realised many operational and customer service advantages at the time.  The system treated us incredibly well over the years.  As the 'digital age' marched on, our existing platform struggled to keep pace with the rate of change.  Our new WMS system will better integrate with our ERP/CRM system and will allow us to work on our next IT project - on-line, real time, customer accessible visible stock and pricing information.  Watch this space in 2020!!

NAS Australia Operational News

NAS 2019 Customer Survey

I would like to take this opportunity to thank the many customers who completed our 2019 customer satisfaction survey.  All participants went into the draw to win $500 NAS credit.  A very happy Cairns Branch Customer was the lucky recipient.

The time taken to complete the survey and the considered feedback is very much appreciated and will assist us to work on improving our product and service offering in 2020.  What I can assure you, our customer, is that the team at NAS does very much appreciate your custom and we are constantly striving to improve our performance and business partner value. 

Thanks again to all who participated.  If at any time you would like to offer feedback, please do not hesitate to contact me.

John Kimbell

NAS Australia Operational News

Connected Magazine Most Popular Awards 2019

The Connected Magazine Most Popular Awards 2019 have been awarded and NAS Australia has well and truly ‘punched above its weight’ again this year.

Now in its 9th year, in excess of 700 members of the industry voted for the brands and organisations they feel should be recognised as the leader in their sector.  Covering close to 60 different categories in the residential and commercial integration space, these awards have proven to be much sought after and hotly contested. The team at NAS is extremely proud of how we fared this year.

Residential Distributor

NAS Australia - Runner Up! A great result considering the distributor categories were open to every/any distributor in the industry. As reported in the Connected Awards Issue (page 35) "However, it is NAS Australia that is the big news story here. In 2017 the company failed to break into the top 10; in 2018 it came a healthy fifth.  In 2019 the company roared into second place, forcing last year's winner, QualiFi, into third place."

Commercial Distributor

NAS Australia – 2nd Runner Up.  An improvement of one place from our 2018 result.  Another very pleasing result.

TV Antennas

SignalMAX – 2nd Runner Up.  An improvement of one place from our 2018 result.

Digital Modulators

Novonde came in 5th this year.  Zycast Technologies (stocked by NAS) came in first place again.

Some of the other brands we sell fared well too:

Freestanding Loudspeakers
Earthquake Sound 4th place
Krix 6th place
Audio – Subwoofers
Earthquake Sound 1st place
Krix 6th place
Architectural Loudspeakers Residential  
Krix 7th place
Outdoor Loudspeakers
Earthquake Sound 5th place
Krix 7th place
Architectural Loudspeakers Commercial
Krix 3rd place
Earthquake Sound 7th place
Earthquake Sound 1st place
Krix 6th place
AV Receivers
Pioneer 3rd place
Speaker Cabling/Interconnects
Blustream 6th place
Audio Embedder
Blustream 1st place
Kramer 5th place
Video Processors
Blustream 2nd place
Kramer 5th place
4K Video Extender
Blustream 2nd place
Kramer 5th place
Universal Remote Control
Kramer Controls 7th place
Video Scaler
Blustream 2nd place
Kramer 4th place
Multi-room AV Distribution
Blustream 4th place

Whole-house Control System
Kramer Controls 4th place
HDMI Cabling
Blustream 3rd place
Kramer 4th place
Lighting Control
Fibaro 7th place
Energy Monitoring
Fibaro 7th place
Matrix Switcher
Blustream 3rd place
Kramer 6th place
HDBASET Extender Kit
Blustream 1st place
Kramer 5th place
Rack Cooling Systems
Sanus 2nd place
AV Over IP
Blustream 4th place
Kramer 5th place
Zycast Technology 6th place
Sanus 2nd place
Presentation/Collaboration Tools
Kramer 3rd place
IP Security Camera
WAMA 6th place
Surge Protection
Thor Technologies 1st place
Integrated Security System
Risco 5th place
Fermax 6th place
Doorbird 7th place
Test and Measurement
Platinum Tools 4th place
Tactile Sound Transducer (Shaker)
Earthquake Sound 1st place

Thank you to everyone who voted for NAS and the brands we represent.  Your continued support is most appreciated.  As you can see from the above-mentioned results, the NAS team is compiling a formidable stable of diversified products, most of which are conveniently available off the shelf in Cairns, Brisbane, Newcastle and the Sunshine Coast.

Moving forward, the more 'popular' we become, the more quality brands we will have access to in the future – a win-win for NAS and our valued customers.


Product News

Altech UEC 4921 Warranty Increased from 12 months to 24 months

Since taking over as Altech UEC’s master distributor, NAS has successfully navigated several challenges and managed to ensure consistency of supply whilst minimizing the impact of price increases.

These key success factors have been achieved by NAS investing in a “pull forward” buying strategy on critical components required to manufacture the Altech UEC DSD 4921RV’s as well as significant currency investment and hedging to combat the effect of the weakening Australian Dollar against the US Dollar.

As a result of these initiatives, the Altech UEC DSD 4921RV has been well received by the market with just under 20,000 units already activated on the VAST registration system. The DSD 4921RV is clearly a well accepted, mature product with a proven high level of reliability in our harsh Australian environment.

In order to maintain this level of success, NAS undertook a market survey to establish the perceived value of the “Free” accessories included with each set top box as well as what other differentiator could further strengthen our collective business success.

The results of this survey indicated that several of the included accessories are often not used and could be removed as a standard inclusion, in favour of being offered as an optional “up sell” accessory pack.

To service the accessory demand, NAS has imported a quantity of accessory kits (Remote Eye, 12VDC Aux Cable and 3x AV cable) available for purchase and on-selling as an optional accessory package. Refer to the attached flyer for more detail.

As already mentioned, there are almost 20,000 activated Altech UEC DSD 4921RV’s operating on the VAST platform. This population has provided NAS with a very high degree of confidence in the product reliability and software stability. As a result, NAS together with Altech UEC, are pleased to announce the extension of the Manufacturers Warranty to 24 Months for all Altech UEC DSD 4921RV’s purchased, by end users, after 1st November 2019.

All gift boxes from the newest batch are clearly identifiable by the 24 month warranty seal and updated accessory inclusions. Refer to attached and updated Brochure/Data sheet.

(PS. Any DSD 4921RV products purchased by End-Users from 1 November 2019 will be included in the 24 Month Warranty offer. Provided the customer is able to present NAS Service with evidence of purchase dated 1 November or later, the extended warranty will apply).

For the latest trade price schedule, including the new SATDSD4921KIT 'up-sell' accessories pack, please contact your NAS Branch or appointed sales representative.

We trust that this update explains the background to the changes as well as the benefits that will allow you to continue to promote the Altech UEC DSD 4921RV as the VAST set top box of choice.

“The NAS Altech UEC commitment and Value Proposition to your Business”
    ·      Consistency of supply..... we never run out of stock leaving your business high and dry!
    ·      Structured, value for money pricing that you can build your business on with confidence.
    ·      Best value proposition for you and your customers with new opportunity for your business to up sell.
    ·      Proven product reliability backed by a no hassle, industry leading 24 month national factory warranty.
    ·      Assurance that NAS is proactively optimizing our supply chain to minimize price adjustment, investing in new products and features to ensure the Altech UEC set top boxes and related equipment remain the market benchmark and  product of choice.

NAS Product News

Product Release - Altech UEC Self-Pointing Satellite System

Feel at home anywhere with Altech UEC's 'Halo' Self-Pointing Satellite System.

We have just landed our first 20' container load and we firmly believe that we now offer the best value for money automatic dish system on the Australian market.  Pop into your nearest NAS branch and witness the 'Halo' effect for yourself.  Featuring:

  • Easy to operate
  • Quad LNB to support VAST and Foxtel
  • Built in GPS and Auto Skew Adjustment
  • Single cable connection between indoor and outdoor unit without running 12V or 24V
  • Metal Gearbox
  • 2 year warranty

Product flyer and specifications can be downloaded by clicking here.

NAS News


Streaming subscriptions on the rise as TV ad revenue comes under pressure

'Like many Australians, Anthony Squadrito reaches for the television remote to unwind or catch up on his favourite shows, but that's where his use of the channel-changer ends.'

"When we first moved in, we didn't have an aerial, so we didn't want to go to Bunnings and buy an aerial. When we set up the TV we could just watch YouTube or Netflix which is a lot easier," he told The Business from his Sydney home.

'Instead, Anthony and his housemate use their phones to control what they watch, from subscription services like Netflix to live streaming the commercial networks — although he thinks some of the free-to-air networks have a way to go.'

"They're slowly getting there but everyone's aiming for Netflix I think," said Anthony, who works in the streaming space.

'Key points:

  • More than half of Australian households have a video on demand subscription
  • Advertising revenue from broadcaster video on demand surged 32 per cent last financial year
  • Seven says it's on the hunt for new opportunities and looking at subscription streaming partnerships'

The complete article can be accessed here.

Free TV, TX Australia and Broadcast Australia complete trials of next generation broadcast technology using ENENSYS DVB-T2 Technology

"Rennes, France – 1st of July 2019 – ENENSYS Technologies has announced that Free TV, TX Australia and Broadcast Australia used its ENENSYS T2Gateway and Teamcast TwisterII modulator for the recent trials of DVB-T2 in Queensland, originating from the TX Australia managed Gold Coast transmission site at Mount Tamborine and the TXA Brisbane transmission site at Mount Coot-tha. The trials are now complete and preliminary results will be presented during the Media Entertainment Technology (SMPTE) conference in Sydney in July."

"The trial assessed the performance of DVB-T2 transmission modes in the Australian environment, utilising the UHF band for transmissions in both MFN and SFN configurations. DVB-T2 is being considered as a 2nd generation DTT technology to replace the current DVB-T standard currently used for Australian terrestrial television service delivery. When combined with new video compression technologies (HEVC), DVB-T2 enables broadcasters to deliver significant improvements in picture quality such as High Dynamic Range (HDR) picture quality."

"The Queensland tests followed trials in the Sydney area in 2018 and utilised an ENENSYS DVB-T2 Gateway to feed an existing UHF transmitter that had been upgraded to support DVB-T2 with a Teamcast TwisterII modulator."

Colin Prior, APAC Sales Manager at ENENSYS said, “We were very pleased to continue our involvement in these trials that will enable the Australian broadcasters to confirm the capabilities of DVB-T2 in their environment as well as ensure interoperability between equipment manufacturers”.

The complete article can be accessed by clicking here.

NRL may produce broadcasts in-house

"A report today suggests the NRL will consider bringing broadcast production of its matches in-house for the next television rights deal."

"The existing deal with Foxtel and Nine expires at the end of the 2022 season, as part of a $2 billion deal."

"But Nine-owned Sydney Morning Herald reports the NRL could produce the broadcast content itself and then look to sell off the properties to interested parties if it isn’t satisfied with the price broadcasters are willing to pay."

"However, the governing body is already planning for the next rights negotiations. The emergence of Foxtel-owned streaming service Kayo and a shift to fans consuming sport on mobile devices has fragmented the market."

"Such a model would potentially bring Seven and 10 into the mix, as well as Google, Facebook and Netflix. There is also the possibility that the NRL could sell off various properties – such as State of Origin, the World and club 9s tournaments, international matches and the All Stars fixture – in a bid to extract maximum value. That concept has also been floated before." Reference TV Tonight.

Australia's free-to-air broadcasters issue statement demanding the government step up and tackle the 'dominance' of Google and Facebook

"The peak industry body for Australia’s commercial free-to-air television networks, Free TV Australia, has demanded the government implement the recommendations of a recent ACCC inquiry into digital platforms – arguing it is now “time to act” on industry disruption."

"In a statement published to the organisation’s website, Free TV boss Bridget Fair argues that the government must move quickly to counteract the “growing dominance” of digital platforms like Facebook and Google."

“We are experiencing unprecedented disruption within the broadcast media industry because of the growing dominance of the largely unregulated digital platforms such as Google and Facebook,” Fair said in the statement.  The businesses insider article can be accessed here.

Hot but not bothered: Australia's TV industry turns up the stream

"Begun, the streaming wars have."

"As Apple TV+ and Disney+ prepare to fire of the first wave of their programming artillery - Jennifer Aniston and Reese Witherspoon in Morning Wars and the highly anticipated live action Star Wars series The Mandalorian - the key players on Australia's streaming battlefield are bracing themselves for a bloody fight."

"Into an already congested market - Netflix, Stan, Amazon, FetchTV, Foxtel's Go and Kayo platforms and others - come two more aggressive players from US media giants Apple and Disney and, in the US, two more are still to come, NBC Universal's Peacock and WarnerMedia's HBO Max, both launching in the US in 2020."

"At stake are not the hearts and minds of the nation, but rather access to their purses as the promised land of fracturing old studios and cheap streaming price points gives way to the reality that each new service comes cap in hand asking for another monthly fee."

"But Australian consumers are not concerned about stacking costs, nor will the market reach saturation point any time soon, according to research company Telsyte. "Our research is showing the opposite, that there is a huge propensity for Australians to take up multiple streaming subscriptions," Telsyte managing director Foad Fadaghi says."

"Historically the high range of a monthly entertainment spend in Australia has been Foxtel's premium package at $132 per month, Mr Fadaghi said, citing that as a potential budgetary ceiling. "It's not inconceivable that households would have three, four, five, maybe even more subscriptions going forward," he added." The complete article can be accessed here.

Free TV Broadcasters Exceed Local Content Quotas

"Free TV Australia today welcomed the release of the Australian Communications and Media Authority’s latest compliance report which highlights the huge commitment of commercial free-to-air broadcasters to great Australian content."

"Free TV Australia CEO, Bridget Fair said: “Commercial television broadcasters are proudly Australian, bringing viewers more local content than any other platform."

“These numbers show that in 2018 all Free TV members met their requirement to show 55% Australian content on their main channel in a canter, with some broadcasters reaching almost 80%.

“Free TV broadcasters delivered over 25,000 hours of Australian content across their main and additional channels. This includes around 1800 hours of first release adult drama, documentaries and children’s programming,” Ms Fair said.

“This has been made possible by a record investment by Free TV members in Australian content. In 2017/18, our members invested $1.63 billion in powerful Australian storytelling. Over 84% of total programming expenditure is now directed to Australian content, also a new record."  The free tv media release can be accessed here.


CCTV Camera Market is Expected to register a 12.70% CAGR between 2017 and 2025

"The global market for CCTV camera is considered as an extremely competitive in nature, owing to the presence of a large number of players operating worldwide, states a new study by TMR. In the last few years, several new players have entered the market in order to attain a leading position in the market, thus supporting the overall growth. The key players in the market are focusing on enhancements and the development of new products, which is projected to ensure the development of the global CCTV camera market in the next few years. In addition to this, the increasing number of end use industries is another factor that is estimated to ensure the development of the overall market in the coming few years."

"As per the research study by TMR, the global market for CCTV camera is expected to reach a value of US$23.32 bn by 2025. The market is expected to register a 12.70% CAGR between 2017 and 2025. The CCTV camera market across North America and Asia Pacific are projected to witness high growth over the next few years. The rising number of security threats and the increasing number of terrorist attacks are the main factors that are projected to encourage the growth of the markets over the next few years. In terms of technology, the analog CCTV camera segment is predicted to observe a high growth in the next few years."  The complete article can be accessed here.


Telstra to switch off 3G network in June 2024

"Telstra has revealed it will shut down its 3G network in June 2024 as it works to free up infrastructure and bandwidth resources to ramp up its 4G and 5G presence."

“Today, as part of our program to continually upgrade our network to the latest technology and expand our 4G and 5G coverage, we’re announcing the eventual switch-off of our 3G technology,” said Telstra group executive, Networks and IT, Nikos Katinakis, in a statement published on 9 October. "This will not happen until June 2024 – more than four years away."

“In May this year we launched 5G with the release of the first 5G devices in Australia. As an early adopter and pioneer of 5G, we are on the cusp of the latest mobile technology worldwide.  The complete ARN article can be accessed here.

Hackers can hijack smart speakers using a laser pointer, researchers warn

"Hackers can hijack your smart speakers, unlock your doors and run up gas and electric bills at your home using laser pointers."

"The terrifying attack uses a laser to control the speaker – like an Amazon Echo or Google Home – instead of words."

"By changing a laser’s intensity to a certain frequency, researchers were able to trick the speaker into thinking it was hearing sound."

"The laser would be pointed at the speaker’s microphone and interpreted as an audio command." The entire article can be accessed here.

The Economy

I'm sure we have all been saturated with trade war news.  Those who would like to understand possible implications in more detail will find the following BBC quick guide to the US-China trade war and the China Briefing timeline of interest.

A quick guide to the US-China trade war

"The US and China are locked in a bitter trade battle.

Over the past year, the world's two largest economies have imposed tariffs on billions of dollars worth of one another's goods.

US President Donald Trump has long accused China of unfair trading practices and intellectual property theft.

In China, there is a perception that the US is trying to curb its rise.

Negotiations are ongoing but have proven difficult. The two sides remain far apart on issues including how to roll back tariffs and enforce a deal.

The uncertainty is hurting businesses and weighing on the global economy.
What tariffs have been imposed?

Mr Trump's tariffs policy aims to encourage consumers to buy American by making imported goods more expensive."  The BBC article can be viewed here.

The US-China Trade War: A Timeline

"This article is continually updated as new developments occur. It was last updated on November 11, 2019.

Last July, US President Donald Trump followed through on months of threats to impose sweeping tariffs on China for its alleged unfair trade practices.

So far, the US has slapped tariffs on US$550 billion worth of Chinese products. China, in turn, has set tariffs on US$185 billion worth of US goods.
Related services

Both sides have also threatened qualitative measures that affect US businesses operating in China.

With neither Trump nor China’s President Xi Jinping willing to back down, US-China trade tensions have erupted into a full-blown trade war.

Here, we present a timeline of the major events in the trade conflict and what led up to it. The timeline will be continually updated as events of note occur." The China Briefing timeline can be accessed here.

US and China 'getting close' to deal

"The United States and China are getting close to a trade agreement, White House economic adviser Larry Kudlow said on Thursday, citing what he called very constructive talks with Beijing about ending a 16-month trade war.

Kudlow said negotiators for the world's two largest economies were in close touch via telephone but he gave no further details on the timing of a possible deal.

"We're getting close," he told an event at the Council on Foreign Relations in Washington. "The mood music is pretty good, and that has not always been so in these things."

The United States and China have been locked in successive waves of tit-for-tat tariffs that have roiled financial markets and threaten to drag growth in the global economy to its lowest rate since the 2007-2008 financial crisis.

Markets are anxiously awaiting an agreement to end uncertainty that has slowed business investment around the globe. An agreement had appeared likely in May, but those prospects were dashed after US negotiators said China backed away from the text of a draft agreement.

Kudlow's comments could ease market concerns that flared again this week amid reports that the trade talks had hit a snag over how and when to reduce tariffs, and what level of agricultural purchases could be expected from China.

Markets also soured after U.S. President Donald Trump on Tuesday said he could impose substantial new tariffs on China if no deal was reached.

Kudlow told the audience he had just come from a meeting of the top Trump administration trade officials and was more optimistic.

He also opened the door to the possibility that Trump and Chinese President Xi Jinping would not need to meet in person to clinch a deal.

Trump had hoped to sign the "phase one" agreement with China on the sidelines of the Asian-Pacific Economic Cooperation summit in Chile this month, but that possibility disappeared when Chile withdrew from hosting the event." Reference news.com.au